a
b
c
d
Specialist in Tourism and hotels в Сочи
Должность:
Specialist in Tourism and hotels
Желаемая зарплата:
Не указана
Город:
Сочи
Образование:
Не указано
Тип работы:
Полная занятость
Место работы:
Не важно
График работы:
По договоренности
Последнее обновление:
25.11.2016
О соискателе
ФИО:
: Tolordava Marina
Образование:
Не указано
Пол:
Женский
Профессиональные навыки
Active, assertive, committed, frank and friendly and well-organized team-player
Дополнительная информация
Дата рождения: : 08 августа 1984 (32 года)
Семейное положение: : Не состою в браке, детей нет
Владение иностранными языками: English, Polish , Arabic
Семейное положение: : Не состою в браке, детей нет
Владение иностранными языками: English, Polish , Arabic
Опыт работы
November, 2008 - September, 2011&# 58; Front Desk at “ Grand Hotel Polyana”, Krasnaya Polyana, Sochi, Russia
Duties and responsibilities&# 58;
- Greeted , registration and assigned rooms to guests
- Answered telephonic and in -person queries related to hotel services and resolved any issues
- Processed guests check ins and outs
- Handled payments through cash or credit cards
- Registration the foreign guests in Migration center ;
October, 2011 - May, 2015&# 58; Tour Guide cum Hotel Representative at Destination Management Company “ Alpha Tours - Natalie Tours”, Dubai, United Arab Emirates
Duties and responsibilities&# 58;
- made presentations to promote company’s excursions and tours services;
- services in-house Guests by regular visits when in hotels to provide information about country, assist with requirements and sold tours and excursion as added value leisure experience;
- performed as Tour Guide in various city in Abu Dhabi, Dubai and Fujairah providing knowledge and experience of the local heritage to the Tourists
June, 2015 - February, 2016&# 58; Excursions and Tours Manager at Destination Management Company “ Voyage Tours - Biblio Globus”, Dubai, United Arab Emirates
Duties and responsibilities&# 58;
- organized all inbound activities (excursions, reservations of restaurants, tickets);
- managed complete Inbound Operation (acted as Department Head);
- created new excursions packages that had generated end Clients ( Tourists) interest followed by fair revenue;
- maintained professional business relationships with local suppliers and vendors
- provided full customer service care
Duties and responsibilities&# 58;
- Greeted , registration and assigned rooms to guests
- Answered telephonic and in -person queries related to hotel services and resolved any issues
- Processed guests check ins and outs
- Handled payments through cash or credit cards
- Registration the foreign guests in Migration center ;
October, 2011 - May, 2015&# 58; Tour Guide cum Hotel Representative at Destination Management Company “ Alpha Tours - Natalie Tours”, Dubai, United Arab Emirates
Duties and responsibilities&# 58;
- made presentations to promote company’s excursions and tours services;
- services in-house Guests by regular visits when in hotels to provide information about country, assist with requirements and sold tours and excursion as added value leisure experience;
- performed as Tour Guide in various city in Abu Dhabi, Dubai and Fujairah providing knowledge and experience of the local heritage to the Tourists
June, 2015 - February, 2016&# 58; Excursions and Tours Manager at Destination Management Company “ Voyage Tours - Biblio Globus”, Dubai, United Arab Emirates
Duties and responsibilities&# 58;
- organized all inbound activities (excursions, reservations of restaurants, tickets);
- managed complete Inbound Operation (acted as Department Head);
- created new excursions packages that had generated end Clients ( Tourists) interest followed by fair revenue;
- maintained professional business relationships with local suppliers and vendors
- provided full customer service care
Образование
Образование: 2000 - 2003, Сollege of Humanitarian Sciences, major&# 58; English Language Teacher Дополнительное образование: 2004 - 2007 , Russian Social State University , major &# 58; Linguist